Snapgene license

Currently, IST has purchased 6 network licenses (eol: 2020-06-26). However, Snapgene says that “due to increased technical issues, we are no longer offering floating licenses”. It seems we need to switch to some other licensing scheme. In order to estimate the number of licenses needed and to get a volume discount, we nee do know Read More …

Collaborative Editing

Currently, the number of concurrent users editing files on our online editors on the ISTCloud is often exceeding our number of licenses. Please do not leave documents open in the browser, if you do not work with the document. We will switch over to a different editor with end of this week, which is based Read More …

IT Support options

As of Monday, March 16, IT personnel will be doing home-office, and the IT Support will shift to a online/phone support. additionally starting with 14th of April at least one person of us will be on campus. Please contact us in advance regarding an appointment (also for pick-ups and drop-offs) to avoid a crowded office. You can look up the already booked appointments here and also request one on that page.

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